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Order updates are sent to the contact information used at checkout. If you need help, contact support with your order number.
Contact support as soon as possible. Changes or cancellations cannot be guaranteed after an order has entered processing.
Orders are generally prepared within 1-3 business days after payment is confirmed.
Available shipping options and costs are shown at checkout before payment is completed.
Tracking events may take time to update after the carrier receives the parcel.
Contact support with your order number, item name, and reason for return. Return requests should be started within 14 days after delivery.
Returned items must be unworn, unused, unwashed, free from marks or scent, and with original tags and packaging where applicable. Final sale items, gift cards, intimate items, and items marked non-returnable may be excluded unless required by law.
After an eligible return is received and inspected, refunds are issued to the original payment method or another approved resolution. Payment providers may need additional posting time.
Available payment methods are shown through Shopify checkout before payment is completed.
Try another available payment method or contact your card issuer. Support can review order questions but cannot approve declined payments.
Review the product details and size information shown on the product page. Contact support for item-specific questions before ordering.
Contact support with the order number, item name, and photos or details of the issue so it can be reviewed.
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